Dear @madonna and @guyoseary, I have been a loyal fan from Canada since I was a child. I am a platinum lifetime legacy member of Icon. January 19th was to be my 15th Madonna show. I traveled to Lisbon with my Portuguese husband so excited and proud to show him this show. Saturday night we hosted a free fan party that you advertised on Madonna.com. No profit just love. I have had 6 out of 8 Madame X shows cancelled in NY, Boston and now Lisbon. This morning I feel betrayed and insulted by how the situation was handled. We were devastated on the street and many of us were crying. The Madame X tour has cost me beyond the price of tickets. It has caused me so much distress and now here we are in Lisbon standing for hours like fools wasting a whole day and in the end no show for us. These were my last purchased tickets. Seriously guys what will you do for us? And for people like us? That lineup was full of fans from Spain, Italy, Holland, Germany, Canada and USA. The most devastating part for me was the half assed apology post. It’s not enough for all the inconvenience, money and emotional distress. Please, make it up to us somehow? We are in Lisbon until January 23 but we do not have anymore tickets. We are not rich people and we have used up all our vacation time. I’m a hairstylist and my husband is a social worker. Please? Something? I’m sorry to say but if you do not respond to me you may have lost me for good this time. Please Madonna I want to continue loving you. Please give me a reason to forgive you.